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Shipping

Returns

Privacy

Contacting Us

 

Shipping Guidelines:

USA: MuscleCARS currently uses the US Postal Service for most packages.? Packages are shipped Priority Mail with Delivery Confirmation. This means we can ship to PO Boxes. To use your UPS/FEDEX accounts for shipping the minimum shipping fee will still apply.

 

Please note that 1996 to TODAY paper manuals are available through a special arrangement with Chrysler direct.? These manuals are shipped UPS and are NOT available to international addresses.

 

In stock items are shipped in 3-4 business days from receipt of your payment, that means it take about one week to reach you.? Backordered items may take 6-8 weeks.

Due to banking changes ACH transactions are no longer being accepted.? Please feel free to use your Visa check card.

 

Shipping Rates:

1- 3 ???? Pieces = $7.50

4-10 ??? Pieces = $8.95

Note: Prices subject to USPS change due to surcharges etc!!???????????

 

If you must have RUSH shipping, please call in your order at (602) 539-4929.? RUSH orders must be received by 11:00am Eastern Time to ship that day.? We accept calls for orders until 10:00pm Eastern time.? RUSH orders are shipped as Express Mail, add $15.00 to above rates; Rush items require a signature on arrival. RUSH shipping is not guaranteed to be available.

Note: RUSH shipping will not expedite a backordered item.?

 

For more information on these services please visit the USPS at - www.usps.com.

If you have a larger order please contact us for shipping information and rates.

 

International: MuscleCARS, LLC currently uses the US Postal Service for all packages.? $20.00 for international orders.? When available, we will ship via Global Priority, otherwise we ship via air mail.? Since Sept, 11, 2001 customs delays are unpredictable.? WE CANNOT INQUIRE ABOUT AN INTERNATIONAL PACKAGE UNTIL 30 DAYS HAVE PASSED.? RUSH INTERNATIONAL orders are handled by Global Express (where available) and must be phoned in as rates vary with destination.

 

All years of CD manuals can be shipped internationally.? ?

 

Return/Exchange Policy:

MuscleCARS, LLC wants you to be completely satisfied with your purchase.? However, due to the nature of out product we have a strict NO RETURN policy. We reproduce Chrysler, LLC OEM Service Manuals and Parts Books, the content was produced by Chrysler and its affiliates.

 

?Exchanges will be made for the following conditions:?????????

1.      The CD-ROM is not functioning properly.

2.      You did not receive the item you ordered (item(s) received must be returned).

 

To exchange a CD-ROM a Return Merchandise Authorization (RMA) number must be obtained.? You may obtain this by calling MuscleCARS Customer Service at (203)237-4795 or by e-mailing moparmanuals@moparmanuals.com .? We travel for Mopar events nationally so please confirm the shipping address before sending a RMA.

 

 

MuscleCARS, LLC is not responsible for lost packages, it is recommended that you use a traceable sender (UPS, FedEx or USPS w/Delivery Confirmation).

 

Privacy Policy:

MuscleCARS, LLC believes in keeping your personal information, just that personal.? Our handling of your personal and financial information is for the express purpose of your purchase of the Mopar Manuals on CD-ROM.? We believe that if you want another company?s products or services, you will contact that company.? We do not sell or provide our customer list to anyone for any reason.??

 

 

Contacting Mopar Manuals On CD-ROM:

 

MuscleCARS
1537 N Sterling Street
Mesa, AZ 85207

Note:? We travel for Mopar events nationally, please confirm we are at the Arizona office before shipping to us.


Phone: (602) 539-4929


Email: moparmanuals@hotmail.com ?


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